Opening Mail - Items arrive in the Mail Room; check both the counter and ILL cubby at least once per shift and bring up anything addressed to Interlibrary Loan/ILL/Resource Sharing.
Pulling ILL Items
Packing ILL Items - ILL items that are being shipped out are placed on the packing counter in the back of the Resource Sharing Office. They are sorted according to the destination institution code. ***Items going to different institutions may be in the same stack, placed in alternating directions, to save work space on the packing counter. Please check the code on the slip before packing items together! When possible and practical, package items going to the same institution together to help the department save on packing supplies and shipping costs. Try to always pack fragile items or other institutions' items in a box with padding rather than just a padded envelope. If an appropriate box for a fragile or rare item is not available, alert your supervisor or reinforce available packaging as well as possible.
Incoming and Returned Materials
When the stacks are organized in an orderly fashion it allows patrons and librarians to easily find what they are searching for. Stacks Maintenance tasks are shared with the Access Services department, but several tasks you will regularly perform as a GSSA include:
Shelf Reading - checking to be sure that items are shelved in the correct call number order. This task supports patrons in finding the items they need (including us, when we need to pull items to lend to other institutions). This is done with a special laptop and scanner equipment; ask your supervisor or an Access Services staff member for training on how to accurately use this.
Edging/Dusting - This helps keep the library clean and neat, which is aesthetically important (patrons will be less likely to use our collections if they are dirty or crooked). Use the edging tool and dusters (in the Resource Sharing office) to complete this task. The edging tool is used to push books back so that the spines of each book on the shelf line up together.
Shifting - As the collection grows or needs to be moved around within the library, books need to be moved to create or fill space. Smaller-scale shifting projects, such as when a section of shelves appears "jammed up" with no room to shelve other books, are more common. Move books up or down a shelf, keeping in mind the order and "flow" of call numbers.
Shelving - This is a task you will complete less frequently, but you will be responsible for shelving periodicals in the B2 Annex (these will be located on level 1R behind the I&A desk). This is essentially the opposite of pulling materials - you will use your knowledge of Library of Congress call numbers to locate the item's proper place and put it back. Make sure items are shelved neatly and not crammed onto a tight shelf (do some "micro" shifting if necessary to accommodate the item). ***Just as with pulls, pay attention to any special location.