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Policies and procedures for the staff of Parsons Music Library

Offline Charge (message from Voyager)

When Voyager, our circulation system, loses its connection with the network, it displays a popup message asking if you would like to proceed with offline charge.  You should say "yes" to this request.  What it means is that all charges (checkouts) will be stored on individual computers instead of on the network.  When this happens, each computer can record only a single due date (i.e. only things due in 28 days, or only things due in 7 days, etc).  You should set one circulation computer for 28-day charges (look at the calendar and count 28 days in the future), which is good for all circulating books, scores, and CDs borrowed by students or special borrowers.  Set the other computer for 7 days (again, check the calendar and count 7 days in the future), which covers all regular DVDs (for students, faculty, and staff).  Any charges that don't fit either of these categories (for example, course reserves, keys, laptops, faculty checkouts, etc) will need to be written in the blue book in the bottom drawer of the little desk. 

If anything that you check out by writing it in the blue book is returned the same day (such as keys and course reserves), you can just cross them out in the book.  Anything else that is returned to us cannot be checked in on the computer.  You'll just have to pile all returned materials on the small desk, and staff will take care of them later.