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Boatwright Memorial Library

PARSONS MUSIC LIBRARY POLICIES AND PROCEDURES: P-Q

Policies and procedures for the staff of Parsons Music Library

Parking

The parking lot closest to the Music Library (the one behind Lora Robins Court) is for faculty, staff, and visitors only, until 5:00 pm (weekdays). Before 5:00 pm, students should park in the big Modlin Center lot. You can walk through the Modlin Center to reach the Music Library on the third floor.

When a home football game or men's basketball game is scheduled, some campus parking lots are closed to those who haven't paid for special access.  The Modlin lot is not affected by this, but it may fill up with game attendees.  The lot also fills up for some Modlin Center events.

 

Parts (chamber music, etc)

Chamber music parts (for string quartets, brass quintets, piano trios, etc) that are shelved in a single folder or binding must ALL be checked out at once, to the same person. Do not let people pull out individual parts to borrow. This leads to lost parts and incomplete sets, which must be replaced at considerable expense.

Any part set, as described above, is considered a single item for checkout purposes. Therefore, it is OK to override the item limit that may pop up for non-UR borrowers.

 

Passwords (BASIC INFORMATION)

Library student employees may be given special codes or passwords to access storage areas, equipment, and software. Sharing or other inappropriate use of these codes is strictly prohibited and is grounds for immediate dismissal.

Patio FAQ

Q. When is the Music Library patio open?
A: The patio is open whenever the Music Library is open, as long as the weather is warm enough to sit outside.

Q. How do I turn on the patio lights?
A. There's a switch inside the gray box on the wall near the door.

Q. Why aren't there umbrellas over the tables?
A. Because canvas umbrellas are too high-maintenance and permanent umbrellas are too expensive.

Q. What is that wire running along the base of the Keller roof?
A. It's a lightning rod for Keller Hall.  Please do not touch it!

Q. Can a person accidentally get locked outside on the patio?
A. No.  The patio door is always unlocked on the outside.  It can only be locked on the inside, to prevent people from going out.

Q. Can my club/group/class use the patio for a private event?
A. We do not currently allow private use of the patio.  It is open to everyone.

 

 

Patron Conduct Policy (BASIC INFORMATION)

Patron Conduct Policy for Parsons Music Library

All users of Parsons Music Library are entitled to a clean, safe environment conducive to learning and the free exchange of information, access to library resources, and courteous assistance from library staff.   In return, users are expected to abide by the following guidelines:

Conduct:

 

  • Do not do anything that disrupts others’ use of the library.
  • Library users must comply with all local, state, and federal laws.  Students must also adhere to the UR student code of conduct
  • Only approved posters and signs may be posted in the library.
  • Shirts and shoes are required at all times.
  • Possessing or consuming alcohol, or being under the influence of alcohol, is prohibited.
  • Indecent exposure or sexual conduct, including inappropriate public displays of affection, is prohibited.
  • Animals are prohibited, except those trained to assist persons with disabilities.
  • Children under 12 should not be left unattended.
  • Respect library property by following circulation procedures and by keeping materials clean, unmarked, and intact. Anyone who damages materials or equipment is responsible for repair or replacement costs.
  • Personal belongings should not be left unattended.  Staff retains the right to place unattended belongings in the Lost and Found box, located behind the Circulation Desk.

 

Equipment Use:

 

  • Do not disconnect or otherwise tamper with the library's playback equipment, printer/copier, scanner, or desktop computers.

Sound:

  • Cell phone conversations are prohibited in open areas of the library.
  • Speak in a low voice throughout the library.
  • When possible, group work should take place in a study room, with the door closed.
  • Use earbuds or headphones when listening to audio in open areas of the library.
  • Playing musical instruments in the library is prohibited, except during designated performance events.

 Food:

  • Food and drink are allowed in the Music Library, however, patrons are expected to consume them with consideration for other patrons and for library materials.
  • Always clean up after yourself using the trash or recycling receptacles.
  • Report spills to library staff immediately.

Users who violate these rules or refuse to comply with library staff requests will be subject to referral to the proper authorities.

Personal Property (BASIC INFORMATION)

If anyone asks you to hold their personal property (musical instruments, bags, etc.) behind the desk, please tell them that it's against our policy.  The library can't be responsible for anyone's personal property.

To safeguard your own personal property while you are working, you are permitted to put your things in the CD storage room, but we cannot do this for other people.

If you find abandoned personal property at closing time, follow these steps.

Practice Rooms

The practice rooms in Booker Hall belong to the Music Department. The Music Library has no control over them, and we don't have keys to them. If someone needs to unlock a practice room door, they should contact the Music Department (289-8277) or the non-emergency Police (289-8715)

Printer (BASIC INFORMATION)

The Music Library's public printer, in the "nook" adjacent to the circulation desk, is a RICOH multifunction device.  That means it can function as a printer, a photocopier, and a scanner.  Its network ID is BKRLIBMFD

It can make both black & white and color copies, and also scan documents to a USB drive.  Black & white copies cost 10 cents per page and color copies cost 30 cents per page; scanning to a USB drive is free.  We have two USB drives that can be checked out to patrons for in-library use.

Print credits

Students can check their print credit balance by logging into PaperCut at https://styx.richmond.edu:9192\user. Additional print credits can be purchased at Boatwright Library.

Paying for photocopies

Our printer/photocopier is managed by Printing Services (Special Programs Building). Only they can give refunds, so in the event of malfunctions, please send patrons to them.  The machine accepts coins, as well as $1 and $5 bills, and it makes change for these denominations.  Currently, we do NOT make change for larger bills.  You might suggest that patrons make a small purchase at ETC in order to break a larger bill.

Music faculty, and some faculty/staff in other areas, have made arrangements to charge their copying to their respective departments by entering their nine-digit ID number.  All others must pay cash.  If a faculty member wishes to charge copying to his/her department on a regular basis, please refer him/her to Linda.

Paper

Paper for the printer/photocopier should come from the "PRINTER" box in the storage room. Do not take paper from the "OFFICE" box, which is for the printers in our private offices.  If you see people taking paper out of the printer for their personal use, please ask them to stop.

Clearing Paper Misfeeds

NOTE: This machine should be handled gently, and you must avoid slamming shut any parts of the machine that open after you've cleared a misfeed.

CAUTION: The inside of the machine can be very hot.  For your safety, when removing misfed paper do not touch any parts other than those specified in the Troubleshooting manual.

If a misfeed happens, remove the misfed paper or original following the procedures stated on the sticker inside the finisher or front cover. A misfeed has occurred in the place corresponding to the letter on the control panel. Open the Troubleshooting manual, located in the bottom cabinet of the machine, and look through Chapter 6 for detailed instructions on how to clear the misfeed according to each letter. There are many to go through, and each corresponds to a different part of the machine: A, A2, B, C or R, P, R1, R2, R3, W, Y, and Z.

If there doesn't seem to be any misfeed, but you're still getting error messages, try opening and gently closing all of the various compartments on the machine.  Sometimes that works.

Promotions (BASIC INFORMATION)

There are two categories of student employees in the Music Library: Assistants and Managers. In most cases, newly hired students start as Assistants, and may be considered for promotion after successfully completing one semester of work in the Music Library. Promotion to Manager is at the discretion of the Music Librarian and Music Library Associate; current Student Managers may also be asked for their opinion about a candidate's suitability for promotion. Factors that influence promotion include anticipated vacancies, student performance, scheduling needs, and budgetary considerations.

Students are chosen for promotion to Manager because they have distinguished themselves as Assistants. In addition to fulfilling basic expectations, they exhibit sound judgment in implementing Music Library policies and practices, ask for additional work assignments, volunteer to sub for others, demonstrate a high level of maturity and responsibility, maintain open communication with the Music Librarian and Music Library Associate, and possess leadership potential. Because Student Managers have supervisory responsibilities, they should be positive role models for the other students on staff, and should be able to offer guidance and constructive criticism in a congenial manner.

The sub-category of Evening/Weekend Student Manager exists to give additional compensation to Managers who work after 5:00 pm or on weekends, when Melanie and Linda are not here to supervise.

Public Service (BASIC INFORMATION)

Expectations

Music Library student employees are expected to be courteous, respectful, and discreet when communicating with all library users. This means giving your full attention to anyone who approaches the desk, answering all questions as objectively as possible, and maintaining absolute confidentiality with regard to what people ask, research, or borrow from the library.

If you're unsure of an answer, do not guess. Refer the patron to Melanie or Linda if they are available; if not, take down the patron's contact information and staff will respond as soon as possible.

Difficult situations

If you encounter a user who makes you uncomfortable, ask Melanie or Linda to come assist you. Do not argue with a library user; ask another staff member to intervene. Refer all complaints or disputes to Melanie or Linda.

If you feel that you are in physical danger, hit the red "Emerg." button on the circulation desk phone (you need to pick up the receiver to see the button). This will summon campus police.

Dress Code

The Music Library does not have a formal dress code, but we do expect our staff to wear shoes in the library at all times.  Please dress in a manner that is appropriate for public service.

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