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PARSONS MUSIC LIBRARY POLICIES AND PROCEDURES (Brunet): Basic Info for New Employees

For use during Parsons Music Library's temporary relocation to Sarah Brunet Hall

10 Simple Rules for Music Library Student Employees

1. BE ON TIME
Your first duty is to report to work on time for the hours assigned to you.  If you will be more than five minutes late for any reason, call Melanie or Linda as soon as possible.  Repeated unexcused lateness or no-shows will cost you your job.

2. BE ATTENTIVE
If someone approaches you for help, immediately give him or her your undivided attention. Returned materials should be discharged promptly to avoid unnecessary overdue fines.  Student employees may not listen to music or make personal calls while on duty at the circulation desk. NO EARBUDS OR HEADPHONES!

3. BE CONSCIENTIOUS
Student employees may read or do schoolwork only after all Music Library duties have been completed.   During each shift, every student employee should reshelve all materials that have been returned, complete any CD processing that is pending, and do 15 minutes of shelf reading, in addition to any tasks assigned by Melanie or Linda.

4. BE CAREFUL
If you must leave the circulation desk unattended, make sure the keys are either in your possession or in their designated location, and the cash box is in the locked drawer.  Always handle financial transactions, including counting cash, behind the circulation desk.  Only library employees are allowed in staff areas, unless authorized by Melanie or Linda.

5. BE INFORMED
Check the Music Library Student Employee Blackboard site every day.  This is where Linda and Melanie post information that you will need to do your job.  Check your email at least once a day and respond promptly to any communications related to the Music Library.

6. BE SAFE
If you have (non-emergency) problems after 5:00 pm or on weekends, your on-campus contact is Boatwright's Main Service Desk at 289-8876. If a leak or other building issue arises, first call University Facilities (289-8600), then Boatwright, then Linda (804 683-3677). For emergency situations, call 911.

7. BE RESPONSIBLE
If you need to leave the library during a work shift (including using the restroom or getting a drink), tell someone on staff.  Don't just disappear.

8. BE PRESENTABLE
Student employees must wear shoes at all times and should dress appropriately for public service.  Remember: when you're on duty, you're representing the Music Library.

9. BE QUIET
We are fortunate to have a separate room for our circulation desk, but loud voices will still carry into the reading rooms.  Please keep social conversation to a minimum.

10. BE NEAT
Do not consume food or beverages near computers, equipment, or library materials. Dispose of, or recycle, any trash that you generate, and promptly wipe up any spills.
 

Blackboard (BASIC INFORMATION)

The Music Library Student Employees Blackboard site is the central location where our library staff communicates with each other.  Melanie and Linda will post announcements with important new information that you will need to do your job, as well as weekly and semester-long work schedules.  This is also where our sub board is located, and where you will find contact information for each member of our staff.  There's also a link to this policy document.

It is expected that you will log in and check our Blackboard site at the start of every work shift, in case staff have posted something that you will need to know in order to do your job.  Better yet, log in every day just to see what's new.

Borrowing Policies (BASIC INFORMATION)

All items must be checked out/returned 15 mins. before closing.

STUDENTS

Item Type

Loan period

Renewals

Overdue fines

Books

28 days

1

None, but replacement fee is $100.00

CDs

28 days

3

$0.20 per day

Scores

28 days

3

$0.20 per day

DVDs

7 days

1

$0.20 per day

Laptops

4 hours in library

0

$0.50 per hour

iPads 2 weeks 1 (with Linda's permission) Replacement cost is $550 for the iPad and/or $40 for the power cord

Headphones

2 hours in library

1

$0.50 per hour

Metronomes, Boom boxes

2 hours

0

$0.50 per hour

Digital recorders (H2) 4 hours or 7 days 1 (with Linda's permission)  

Course reserves

variable

0

$0.50 per hour

Keys

2 hours

0

$5.00 per hour

Reference materials

Do not circulate

 

 


There are several categories of students in the School of Professional and Continuing Studies, and their library privileges vary:

Degree-Seeking SPCS Students are issued a SpiderCard and have full library privileges like any other student.

Non-degree seeking SPCS Students who are taking courses for credit do not get a SpiderCard but do get full library privileges like any other student. If they want to borrow something, look up their name in the circulation system.

Non-degree seeking SPCS Students who are not taking courses for credit (OCPE – Office of Continuing and Professional Education) do not receive a university ID or automatic library privileges. They may purchase a Special Borrowers card or join the Friends of the Library if interested in borrowing materials from the university library.

NOTE: OCPE students who complete the Landscape Design Professional Certificate are considered “alumni” and they are entitled to a free Special Borrowers alumni card.

Osher Institute students: are issued a SpiderCard and have full library privileges like any other student EXCEPT that they cannot log into library databases from off campus

FACULTY
 

Item Type

Loan period

Renewals

Books

120 days

2

CDs

120 days

2

Scores

120 days

2

DVDs

7 days

1

Headphones

2 hours in library

1

Metronomes, Boom boxes

2 hours

0

Reference materials

2 days (more with Linda’s permission)

 


STAFF

Item Type

Loan period

Renewals

Books

28 days

1

CDs

28 days

1

Scores

28 days

1

DVDs

7 days

1

Laptops

4 hours in library

0

Headphones

2 hours in library

1

Metronomes, Boom boxes

2 hours

0

Reference materials

Circulate only with Linda’s permission

 

 

 

 

Call Numbers (BASIC INFORMATION)

For a quick guide to basic call number reading, view this short tutorial.

Music Library call numbers consist of multiple elements:

1. Letter(s): GV = Dance; M = Music score; ML = Music Literature; MT = Music Teaching or Music Theory (R in front of any of these letters indicates an audio Recording)

2. Class Number: this is a whole number, ex. 1527

3. Decimal point followed by letter and number(s), ex. .B14

4. Additional letters, numbers, and/or dates

       Example:         RM      (RM = Recorded Music)
                               1001    (1001 = class number for symphonies)
                               .B4     (decimal point, letter, and number: .B4 = Beethoven)
                               op. 125 (opus 125 = his 9th Symphony - see below)
                               1984    (date = year this CD was issued)

 

Start at the top of the call number and proceed element by element. Numbers following the decimal point ARE decimal numbers. Add imaginary zeroes to the end of a number, for example: .B14 would come before .B4 (.B40)

Opus numbers (abbreviated Op.) are whole numbers, not decimals. Also filed as whole numbers are K. numbers (for Mozart), M. numbers (for Haydn), S. or BWV numbers (for J.S. Bach), and D. numbers (for Schubert). A few other classical composers also have these types of letter/number combinations in their call numbers.

The first three elements described above are pretty predictable, but element 4 can contain a variety of designations that need to be interfiled with similar call numbers. Always group identical opus numbers or composer numbers together in date order. For example:

 

RM1001.B4 op. 67 1990 --> RM1001.B4 op. 67 1995 --> RM1001.B4 op. 68 1985 --> RM1001.B4 op. 68 1989

 

NOTHING COMES BEFORE SOMETHING: this is a good rule to remember when you have a call number that does not have an opus number. For example, RM1001 .B4 1992 would go before RM1001 .B4 op. 125 1984 (something without an opus number goes before something with an opus number)

Circulation Computers (BASIC INFORMATION)

There are two identical computers at the circulation desk. Each user must log in with his/her own net ID and password.

We have these computers so that we can perform library-related functions. Using the computers for schoolwork is a privilege that we extend to our student workers, with the expectation that they will not tamper with the basic configuration of these machines. Please do not download or install programs, and do not modify or add icons to the computer desktop. If you need to save a file, save it to Box or to a flash drive.

Our circulation system is part of a larger integrated library system called VOYAGER. The circulation module allows us to keep track of what is being checked out and returned (or not returned). It is a very complex program, and there are a lot of components that library student employees will never use. Below is some information about the parts that you will encounter:

Checking Things Out ("Charging")

Before the circulation transaction, ask patrons if they found what they were looking for. If not, offer to assist them or refer them to staff.

[note: for CDs and DVDs, put the discs in the cases before charging them, just in case a disc turns out to be missing]

1. Click the Charge button to open the Charge window, or click on it if it's already open.

2. Swipe the patron's SpiderCard or scan the barcode on their Special Borrower card. They should present one or the other of these items to you. Refer to Linda or Melanie if they cannot. If the machine refuses to scan their card, click the ellipses button (three dots), which opens the Patron Search dialog box, and enter their name or ID number in the relevant box.

3. Scan the barcode on each item to be checked out. Don't forget to scan every item in a set of parts. You should hear two beeps (one from the barcode scanner and one from the computer). If you don't, then the transaction has not registered. If a circulation block comes up, read the information on screen and take the appropriate action.

4. Give the charge receipt to the patron, or place it inside one of the charged items.

5. Desensitize all bound items.

6. When you're finished, close the Charge window, to maintain patron confidentiality.

Checking Things In ("Discharging")

[note: for CDs and DVDs, make sure the discs are inside the cases BEFORE discharging them]

1. Click the Discharge button to open the Discharge window, or click on it if it's already open.

2. Make sure the cursor is in the "Item Barcode" box. If it's not, the information won't be recorded.

3. Scan the barcode(s) on each returned item. Don't forget to scan every item in a set of parts. You should hear two beeps (one from the barcode scanner and one from the computer). If you don't, then the transaction has not registered. Look at the screen to make sure every scanned item actually appears on the screen. If it does not, it will remain on the patron's record and they will receive overdue notices for it. FAILING TO DISCHARGE ITEMS PROPERLY INCONVENIENCES PATRONS AND REFLECTS BADLY ON MUSIC LIBRARY STAFF (INCLUDING YOU).

4. Sensitize all bound items. Put them on the reshelving cart.

5. Put CDs and DVDs in the red boxes on the reshelving cart so the discs can be returned to their envelopes and the cases can be reshelved.

Confidentiality (BASIC INFORMATION)

Library users expect that information regarding their reading habits will be kept confidential.  The University of Richmond libraries are bound by ethical standards, as well as the law of the Commonwealth of Virginia, not to reveal confidential library records to anyone without properly drawn court orders.

For our staff, this means that we do not tell ANYONE (not even faculty or administrators) what another person has borrowed from the library or asked about at the reference desk.  Student employees who intentionally share such information with unauthorized persons are subject to termination.

If a patron wants to borrow an item that is currently checked out by someone else, the prospective borrower may place a hold or recall on the item, or may speak to Linda or Melanie about other options to get access to it.  UNDER NO CIRCUMSTANCES SHOULD YOU REVEAL THE NAME OF THE CURRENT BORROWER, but it is okay to identify whether that person is a student or a faculty member, since these two groups have different borrowing privileges that determine when the item is returned to the library.  If someone pressures you to reveal information about an individual library patron, please refer the person to Linda or Melanie.

Continuation of Employment (BASIC INFORMATION)

Student employment from one semester to the next is never guaranteed. Continuation will be assessed on the following factors:

  • Student work performance
  • Availability of funds
  • Need for staffing hours
  • Individual student's hours of availability

Food and Drink Policy (BASIC INFORMATION)

Library users are permitted to bring food and drink into the library, but are asked to have consideration for other users and for library materials.  Trash should be disposed of in the trash and recycling bins, and spills should be cleaned up immediately (there are paper towels in the restrooms across the hall).

Library staff may eat and/or drink while on duty, but we ask that food be consumed at the small desk behind the reference desk (away from computers and library materials).  Drinks should be in bottles, cans, or covered containers.  Trash should be disposed of in the trash and recycling bins, and spills should be cleaned up immediately (there are paper towels in the restrooms across the hall).

Frequently Asked Questions (BASIC INFORMATION)

1) Do you have (piece of music)?
Ask whether they want a score, recording, or video. Use the online catalog (check the Catalog Searching page for help). If the item is not found, always refer to Melanie or Linda. Never tell a patron that we don’t have something unless Melanie or Linda tells you to do so.

2) Where is (Room 108, practice rooms, Music Dept. office, CAPS, etc.)?
There is a floor plan of Sarah Brunet Hall posted on the short wall behind the circulation desk.  Since CAPS is at the other end of the building, it may be easier to exit the building and re-enter through the door closest to the stadium.  For other locations, use the campus directory or the online campus map.

3) What hours are you open?
Hours for the entire academic year are on the bulletin board above the small desk, and also in Blackboard (SCHEDULES & HOURS --> LIBRARY HOURS). Hours for Boatwright and the MRC can be found in these same places. Current Music Library hours are posted on the front door.

4) How does this equipment work?
There are instruction sheets for the A/V equipment in each group study room.

5) Where are the (jazz CDs, piano music, etc.)?
Outlines of the shelving system are in the display boxes by the public bulletin board. Please note that there are different outlines for scores/recordings and books.

6) Why can’t I find this item on the shelf?
First, check the library catalog. Did the person copy the call number down correctly? Is it the kind of item that he/she thinks it is (LP vs. CD, video vs. DVD, etc.) Is it already checked out? Is it on the New Items Shelf?  Is it on reserve? Is something that is in storage (LPs, miniature scores, and videocassettes are all unavailable while we are at Brunet Hall)?  Is it an electronic item rather than a physical item?  If it seems like it should be on the shelf, go with the person to look for it.  Also look to the right and the left of where the item should be. If you still can’t find it, record basic information (the person’s name and contact info, the item’s call number and title) for Linda or Melanie to follow-up.

7) Where can I get information about (composer, song, etc.)?

  • Use online resources like Grovemusic or the All Music guide (on the Music Research Guide web page)
  • Use subject search in the library catalog, and basic reference books: Harvard Dictionary, Baker’s Biographical Dictionary (located against the left wall in room 105).
  • If not found, refer to Melanie or Linda

8) Do you have any music for (flute, clarinet and piano, etc.)?

Use subject search in the library catalog; also try the outline of the shelving system in the display boxes by the public bulletin board.  If not found, refer to Melanie or Linda

9) Where are Dr. Love's and Dr. Fillerup's offices?
Both Dr. Love and Dr. Fillerup have offices upstairs that are accessed using the stairway next to the circulation desk in Room 104.  Dr. Love is in room 202 (second floor) and Dr. Fillerup is in room 302 (third floor).

10) How many CDs / books can I borrow?
UR students can borrow an unlimited number of library items, but only five CDs or DVDs during a single visit (ten for music majors and minors). UR Faculty and Staff can borrow an unlimited number of items at any time. Most non-UR people, including alumni, can borrow a total of five items, but a few categories, like high school students, are limited to two. Borrowing and fine policies are displayed on the circulation desk

11) Can I donate something to the Music Library?
If someone wants to donate something and the Music Librarian is not available, politely state that you are not authorized to accept donations on behalf of the library, but that the Music Librarian would be happy to discuss the matter with them. Get the person’s name and phone number, and give him or her Linda’s business card (on the circulation desk). UNDER NO CIRCUMSTANCES SHOULD YOU ACCEPT A DONATION OF ANY SORT.

12) I am not a UR student/faculty member/staff. Can I still use a computer?
The University now has a guest network called VisitUR.  If this is not sufficient, people without a UR net ID can request a temporary (24-hour) computer guest account from Linda or Melanie. If neither is here, call the Main Service Desk desk at Boatwright (8876) to see if staff can accommodate them over there. If the person just wants to use the catalog, direct them to the computer across from the circulation desk, which does not require a login, or else offer to look up the item for them at the desk.

Homework (BASIC INFORMATION)

 

Doing homework during your Music Library shift is a privilege reserved for times when you have no other tasks, and you should never plan your class assignments around having "free" time at the desk. Students should attend to all pending library tasks (discharging items, reshelving, shelf reading, new CD processing, etc.) BEFORE starting homework, and should periodically attend to new reshelving throughout their shifts. See the Shift Checklist for additional information. Under ordinary circumstances, nothing should be left in the to-be-shelved bins or carts at the end of a shift.

The circulation desk should be kept as uncluttered as possible. Do not spread your books, notebooks, etc., all over the work area. Personal files should be saved to Box or to a USB drive, not to the circulation computers' hard drives or desktops.

A student who consistently fails to complete library tasks in a timely manner will lose the privilege of doing homework during his or her shift, and if immediate improvement is not demonstrated, he or she will be subject to termination for poor job performance.

Hostile Intruder Guidelines (BASIC INFORMATION)

Hostile Intruder(s) Emergency Action Plan

When a hostile person(s) is actively causing deadly harm or the imminent threat of deadly harm within a building, we recommend the following procedures be followed:

• Lock yourself in the room you are in at the time of the threatening activity.

• If communication is available, call 911.

• Don't stay in the open hall.

• Do not sound the fire alarm. A fire alarm would signal the occupants in the rooms to evacuate the building and thus place them in potential harm as they attempted to exit.

• Barricade yourself in the room with furniture or anything you can push against the door.

• Lock the window and close blinds or curtains.

• Stay away from windows.

• Turn all lights and audio equipment off.

• Try to stay calm and be as quiet as possible.

If you are caught in an open area

+ You can try to hide, but make sure it is a well hidden space or you may be found as the intruder moves through the building looking for victims.

+ If you think you can safely make it out of the building by running, then do so. If you decide to run, do not run in a straight line. Keep any objects you can between you and the hostile person(s) while in the building. Once outside, don't run in a straight line. Use trees, vehicles or any other object to block you from view as you run. When away from the immediate area of danger, summon help any way you can and warn others.

+ If the person(s) is causing death or serious physical injury to others and you are unable to run or hide, you may choose to play dead if other victims are around you.

+ The last option you have if caught in an open area may be to fight back. This is dangerous, but depending on your situation, this could be your last option.

+ If you are caught by the intruder and are not going to fight back, follow their directions and don't look the intruder in the eyes.

+ Once the police arrive, obey all commands. This may involve your being handcuffed or made to put your hands in the air. This is done for safety reasons and once circumstances are evaluated by the police, they will give you further directions to follow.


This Emergency Action Plan cannot cover every possible situation that might occur. Nevertheless, it is a training tool that can reduce the number of injuries or death if put into action as soon as a situation develops. Time is a critical factor in the management of a situation of this manner.

Inclement Weather (BASIC INFORMATION)

From Boatwright Library's inclement weather policy:

"If Linda Fairtile can arrange student staffing for the Music Library, she should do so for as much of the regular schedule as possible, consistent with Boatwright Library’s opening time. If student staffing cannot be arranged through the scheduled closing time, then the Music Library should close early and student workers should post signs conveying that information."

Translation: even if the University closes, the Music Library remains open, as long as we can keep it staffed.

If the University closes due to inclement weather, and the Music Library is also closed, all regularly scheduled student employees will be paid for the hours that they are unable to work due to closure.  These hours should be entered into Banner as if you had worked.

Keys (BASIC INFORMATION)

Lanyard keys

The keys on the red lanyard open every door, cabinet, and cart that student employees need to access.  A color-coded guide to the keys is posted on the inside lip of the circulation desk, and is also outlined below:

big key: all doors
purple: metal DVD cabinet in room 103
blue/green: wooden CD cabinets (all of them) in room 103
red: laptop cart in room 104

The lanyard should be either around a staff person's neck or in the black file box on the small desk.  Nowhere else!  Please do not leave it on the desk or take it home with you.  If you discover that you have accidentally taken the keys with you after your shift ends, call the circulation desk (289-8286) immediately.

Front Door Key at Boatwright (Managers Only)

Managers who need to open the Music Library on Saturday or Sunday should stop by the Main Desk at Boatwright to obtain the front door key approximately 15 minutes before the library is scheduled to open. They will need to present a SpiderCard and check out the key like any other library item (overdue fines apply!). Be sure to leave enough time to pick up the key and have the Music Library open for business as scheduled. Managers opening the library on Saturday should return the key to Boatwright after closing (please do not take it home!!). Managers opening the library on Sunday should return the key to Boatwright after their shift is over. Managers' shifts include an extra 15 minutes before and after the usual two- or three-hour time slot, to cover the extra duty of retrieving and returning the front door key.

If the front door key is missing for any reason, please call Linda immediately

Laptops (BASIC INFORMATION)

Borrowing Policy
 

Each of our five laptop computers can be borrowed for four hours (no renewals). They cannot be taken out of the Music Library. Overdue fines are $1.00 per hour, so it's important to discharge them as soon as they are returned.

Laptops are stored in a cart in room 104. They do not have disc drives, so anyone who wants to listen to a CD or watch a DVD must also check out an external drive (we have three). 

Our laptops have a battery life of over four hours when fully charged, so we store them plugged in and check them out WITHOUT THE POWER CORDS.  Therefore, it's really important to follow these steps:

1. When checking out a laptop, pull it partway out of the cart and disconnect the power cord from above. Then pull the laptop out the rest of the way.

2. When checking in a laptop, look at the ID number on the front (especially the last two digits) and make sure you return it to the correct numbered slot.

3. Before putting the laptop back in the cart, make sure that it is completely shut down, not just asleep.

4. When returning the laptop to the cart, position it so that the side with the power cord jack goes in first. Don't forget to reconnect the power cord so the laptop can charge for the next user.

Troubleshooting
 

The laptops should connect to our wireless network, giving access to the Internet and our printer, but sometimes there are problems. When a patron is unable to log on, retrieve the red Ethernet cable from the laptop cart.  Have them plug the laptop into the available Ethernet jack on the wall between the two front group study rooms 201A and 201B (the jack is outlined in black). Have the patron try to log on, and then try to access the internet. After these steps, the patron should be able to log on again without using a wired connection.

If the laptops don't seem to be charging while they are plugged into the cart, you may need to reset the circuit breaker. Open the back of the cart and look for the area where the cart's power cord originates. Slightly below and to the left of that is a switch. Turn the switch off, and then on again. Listen closely for a faint humming noise coming from the cart, which indicates that electricity is flowing.


For other laptop problems, call the Help Desk at 287-6400.

Library Terminology (BASIC INFORMATION)

Library staff sometimes use specialized terminology that may not be obvious to student employees. Here are a few terms that you may hear:

CHARGE = check something out

DISCHARGE = check something in

I L L = interlibrary loan, which means borrowing materials from or lending materials to other libraries

M R C = Media Resource Center, on the 2nd floor of Boatwright Library, has most of the University's DVD/video collection

STACKS = shelves

TRUCK = book cart

VOYAGER = the software system that underpins our online catalog, circulation, etc.

Missing Work (BASIC INFORMATION)

You are ultimately responsible for all of your scheduled shifts, and except in the case of sudden illness or emergency, the burden of finding a sub when you can't work falls on you. Failure to show up on time for a scheduled daytime shift (Mon-Fri 9-5), without prior notification or extenuating circumstances, will result in a verbal warning (1st offense), a written warning (2nd offense), or termination (3rd offense). Missing a shift after 5:00 or on a weekend, without prior notification or extenuating circumstances, can result in immediate termination. Students whose employment at the Music Library has been terminated for cause are ineligible for employment at Boatwright Library.

Music Department (BASIC INFORMATION)

THIS IS THE WRONG VERSION!!!!!!!

Music courses for spring 2017 are:

MUS

095

REPERTOIRE/COLLOQUIUM

Riehl

MUS

107

FUNDAMENTALS OF MUSIC

Anderson

MUS

110

TONAL HARMONY OF THE COMMON PRACTICE PERIOD

Anderson

MUS

123

MEANING AND MUSIC

Fillerup

MUS    130 CLASS GUITAR Harding
MUS    131 CLASS PIANO Fillerup

MUS

132

CLASS VOICE

Piazza-Pick

MUS

202

GLOBAL REPERTOIRES

McGraw

MUS    207 MUSICAL THEATRE/OPERA SCENES Cable

MUS

213

RECORDING/TRANSFORMING/ORGANIZING SOUND

Chandler

MUS

221

MUSIC IN FILM

Riehl

MUS    229 ANTHROPOLOGY OF MUSIC McGraw

MUS

307

COMPOSITION

Chandler

MUS    338 SPECIAL TOPICS: FILM SCORING Chandler
MUS 345 PHILANTHROPY IN THE ARTS STAFF


There are also two First-Year Seminars being taught by Music faculty:

What Does Sound Say? (Dr. McGraw)
What Is Time? (Dr. Fillerup)

Dr. Broening is currently serving as an Associate Dean of Arts & Sciences.  He is not teaching during the 2016-17 academic year.

Parking (BASIC INFORMATION)

 

The parking lot closest to the Music Library (the one behind Lora Robins) is for faculty, staff, and visitors only, until 5:00 pm (weekdays). Before 5:00 pm, students should park in the big Modlin Center lot. You can walk through the Modlin Center to reach the Music Library on the third floor.

On the days that a home football game is scheduled, many campus parking lots are closed to those who haven't paid for special access.  The Modlin lot is not affected by this, but it will likely fill up with game attendees.

 

Passwords (BASIC INFORMATION)

Library student employees may be given special codes or passwords to access storage areas, equipment, and software. Sharing or other inappropriate use of these codes is strictly prohibited and is grounds for immediate dismissal.

Patron Conduct Policy (BASIC INFORMATION)

Patron Conduct Policy for Parsons Music Library

Patrons of Parsons Music Library are entitled to a clean, safe environment conducive to learning and the free exchange of information, access to library resources, and courteous assistance from library staff.   In return, patrons are expected to abide by the following guidelines:

Conduct:

 

  • Do not do anything that disrupts others’ use of the library.
  • Library users must comply with all local, state, and federal laws.  Students must also adhere to the UR student code of conduct
  • Only approved posters and signs may be posted in the library.
  • Shirts and shoes are required at all times.
  • Possessing or consuming alcohol, or being under the influence of alcohol, is prohibited.
  • Indecent exposure or sexual conduct, including inappropriate public displays of affection, is prohibited.
  • All animals are prohibited, except those trained to assist persons with disabilities.
  • Children under 12 should not be left unattended.
  • Respect library property by following circulation procedures and by keeping materials clean, unmarked, and intact. Anyone who damages materials or equipment is responsible for repair or replacement costs.
  • Personal belongings should not be left unattended.  Staff retains the right to place unattended belongings in the Lost and Found box, located behind the Circulation Desk.

 

Equipment Use:

 

Do not disconnect or otherwise tamper with the library’s equipment, printer, copier, or computers.

 

Sound:

  • Cell phone conversations are prohibited in open areas of the library.
  • Speak in a low voice throughout the library.
  • When possible, group work should take place in a study room, with the door closed.
  • Use headphones when listening to audio in open areas of the library.
  • Playing musical instruments in the library is prohibited, except for the piano in room 201H (with the door closed)

 Food:

  • Food and drink are allowed in the Music Library; however, patrons are expected to consume them with consideration for other patrons and for library materials.
  • Always clean up after yourself using the trash or recycling receptacles.
  • Report spills to library staff immediately.

Patrons who violate these rules or refuse to comply with library staff requests will be subject to referral to the proper authorities.

Pay Rates (BASIC INFORMATION)

Student employee pay rates for the entire campus are set by the Student Employment Office. There is a base hourly rate for each job title, which can be boosted by longevity and merit increases.

For the 2016-2017 academic year, the base pay rates for Music Library student employees are

  • Student Assistant: $8.30 per hour
  • Student Manager (M-F, 9:00-5:00): $8.80 per hour
  • Student Manager (5:00-11:00 and all weekend shifts): $9.30 per hour
  • Student Consultant: $9.30 per hour

In recent years, it has been University policy to pay summer student employees an hourly wage supplement to help offset the cost of on-campus meals and housing. This policy is subject to change, so be sure to check with Student Employment if you are considering a summer job on campus.

Photocopier (BASIC INFORMATION)

The Music Library’s multi-function photocopier can make both black-and-white and color copies and also scan documents to a USB drive.  Instructions are posted on and around the copier.

Paper copies cost 10 cents per page for black & white and 30 cents per page for color; scanning to a USB drive is free.

Paper

Paper for the photocopier should come from the "COPIER" box in the storage room. Do not take paper from other boxes.

Paying for copies

Our photocopier is managed by Printing Services (Special Programs Building). Only they can give refunds, so in the event of malfunctions, please send patrons to them.  The machine accepts coins, as well as $1 and $5 bills, and it makes change for these denominations.  Currently, we do NOT make change for larger bills.  You might suggest that patrons make a small purchase at ETC in order to break a larger bill.

Music faculty, and some faculty/staff in other areas, have made arrangements to charge their copying to their respective departments by entering their nine-digit ID number.  All others must pay cash.  If a faculty member wishes to charge copying to his/her department on a regular basis, please refer him/her to Linda.

Clearing Paper Misfeeds

NOTE: This machine should be handled gently, and you must avoid slamming shut any parts of the machine that open after you've cleared a misfeed.

CAUTION: The inside of the machine can be very hot.  For your safety, when removing misfed paper do not touch any parts other than those specified in the Troubleshooting manual.

If a misfeed happens, remove the misfed paper or original following the procedures stated on the sticker inside the finisher or front cover. A misfeed has occurred in the place corresponding to the letter on the control panel. Open the Troubleshooting manual, located in the bottom cabinet of the machine, and look through Chapter 6 for detailed instructions on how to clear the misfeed according to each letter. There are many to go through, and each corresponds to a different part of the machine: A, A2, B, C or R, P, R1, R2, R3, W, Y, and Z.

If there doesn't seem to be any misfeed, but you're still getting error messages, try opening and gently closing all of the various compartments on the machine.  Sometimes that works.

Printer (BASIC INFORMATION)

The Music Library has one public printer, an HP LaserJet P4015x with duplex (double-sided) printing capability.  Its network ID is BKR201PRT1

Paper for the printer is kept in the supply room.  Take only from the box labelled "PRINTER."

Promotions (BASIC INFORMATION)

 

There are three categories of student employees in the Music Library: Assistants, Managers, and the Student Consultant. In most cases, newly hired students start as Assistants, and may be considered for promotion after successfully completing one semester of work in the Music Library. Promotion to Manager is at the discretion of the Music Librarian and Music Library Associate; current Student Managers may also be asked for their opinion about a candidate's suitability for promotion. Factors that influence promotion include anticipated vacancies, student performance, scheduling needs, and budgetary considerations.

Student Manager

Students are chosen for promotion to Manager because they have distinguished themselves as Assistants. In addition to fulfilling basic expectations, they exhibit sound judgment in implementing Music Library policies and practices, ask for additional work assignments, volunteer to sub for others, demonstrate a high level of maturity and responsibility, maintain open communication with the Music Librarian and Music Library Associate, and possess leadership potential. Because Student Managers have supervisory responsibilities, they should be positive role models for the other students on staff, and should be able to offer guidance and constructive criticism in a congenial manner.

The sub-category of Evening/Weekend Student Manager exists to give additional compensation to Managers who work after 5:00 pm or on weekends, when Melanie and Linda are not here to supervise.

Student Consultant

The Student Consultant is a special position reserved for the most highly qualified student employee. He or she must have worked at least one year in the Music Library, demonstrating exceptional self-motivation, trustworthiness, and adherence to our mission and policies. Additional qualifications and responsibilities are listed in the position description, available from the Music Librarian. The Student Consultant is selected by the Music Librarian in consultation with the Music Library Associate, and the position may remain unfilled if a suitable candidate is not found.

Public Service (BASIC INFORMATION)

 

Expectations

Music Library student employees are expected to be courteous, respectful, and discreet when communicating with all library patrons. This means giving your full attention to anyone who approaches the desk, answering all questions as objectively as possible, and maintaining absolute confidentiality with regard to what people ask, research, or borrow from the library.

If you're unsure of an answer, do not guess. Refer the patron to Melanie or Linda if they are available; if not, take down the patron's contact information and staff will respond as soon as possible.

Difficult situations

If you encounter a patron who makes you uncomfortable, ask Melanie or Linda to come assist you. Do not argue with a patron; get another staff member to intervene. Refer all complaints or disputes to Melanie or Linda.

If you feel that you are in physical danger, hit the 911 button on the circulation desk phone. This will summon campus police.

Dress Code

The Music Library does not have a formal dress code. Remember that you are representing the Music Library to everyone who walks through our door, and dress accordingly. Also note that flip flops won't protect you if you drop a book on your foot.

Receipt Printers (BASIC INFORMATION)

Each circulation computer is connected to a receipt printer. A receipt can be printed whenever an item is charged, giving its due date, but you have to click the little receipt icon  

When you charge out an item to a patron, please ask them if they want a receipt.  If they say yes, then just click the receipt icon.  If they don't want a receipt, then don't bother.

Extra paper rolls are kept in the CD storage room.


If you print something to the public printer in the reading room, be sure to reset the computer to the receipt printer when you're finished. In the printer selection list, the receipt printer is called the "Tear Bar"

 

Religious Holidays (BASIC INFORMATION)

Like the rest of the University, the Music Library does not close for religious holidays (unless they occur during regularly scheduled break periods).  Student employees may miss work for the purpose of religious observance, but we ask that you give at least a week's notice so that a sub can be obtained.

Shelf Reading (BASIC INFORMATION)

Shelf reading means checking to be sure that items are shelved in the correct order. This is a VERY IMPORTANT TASK! If things are out of place it makes it harder for patrons and staff to find materials. Everyone is expected to complete 15 minutes of shelf reading per shift. Record with your name, time and date, and the last call number that you read on the sheet in Schedule Notebook. Order for shelf reading will be posted.

In addition to visually scanning the shelves, we sometimes use a mobile app called "Shelflister." 

Periodic “vacations” from shelf reading may be declared by Melanie or Linda, at their discretion.

Shift Checklist (BASIC INFORMATION)

As a student employee, please make a habit of making sure that all items on this checklist get accomplished satisfactorily for each shift that you work:

1. Arrive on time for your shift. Unless it's an emergency, it is not acceptable to arrive after your scheduled start time without first notifying Linda or Melanie.

2. Upon arriving, sign in on the weekly printed schedule

3. Log your hours on your time sheet in BannerWeb

4. Check Blackboard for announcements and sub requests from other students.

5. View shelving cart and shelve items. This duty should be split up among both student employees when cart is very full.

6. View CD processing shelf. If you don't know how to process new CD's, or it's been a while, ask somebody to show you!

7. View shelf reading log. Start shelf reading based upon where previous person left off.

8. While at the desk, make sure to log all patron questions in LibAnswers.

9. Managers only: If you are working the closing shift, don’t forget to count the cash fifteen minutes before closing time.

Student Evaluation (BASIC INFORMATION)

The library's Student Employee Performance Evaluation gives a student employee feedback on his or her progress in nine areas:

  • Dependability
  • Attitude
  • Adaptability
  • Initiative
  • Judgement
  • Productivity
  • Work Quality
  • Job Knowledge
  • Leadership (Student Assistants are not evaluated in this area)

Students are rated from 1 (inadequate) to 4 (exceptional) in each category. The total score is used to calculate merit increases for students who are eligible.

 

The purpose of the Student Employee Performance Evaluation is to facilitate communication between a student employee and his or her supervisor. It is designed to provide constructive feedback to the student employee on work performance, and thus maximize the employment experience for both student employee and supervisor.

 

Student employees have the opportunity to add written comments to their evaluations. While the evaluation form is placed in the student's UR employment file, it does not become part of his or her academic record.

 

 

Sub Policy (BASIC INFORMATION)

You are expected to report to work as scheduled, and to work your full shift, but we understand that unavoidable conflicts will occasionally arise. It is permissible to miss work for exams, extra class sessions, meetings with faculty, official academic events, graduate school visits, job interviews, University-sponsored performances, illness, family emergencies, religious observances, or travel immediately before or after an official break, and other events with the approval of Linda or Melanie, but you are responsible for finding a substitute to work in your place. For sudden illnesses or emergencies, please contact Linda immediately BY TELEPHONE. Work should not be missed for social events, extracurricular activities, or because you just don’t feel like coming in.

 

How to find a sub for yourself

 

As soon as you discover that you are unable to work a scheduled shift, you should post that information on the Music Library Blackboard site (click on SUB BOARD > SUBS > THREAD). The subject line of the post should include your job title and the date and time that you need coverage. There should also be some text in the Message box; otherwise Blackboard will reject the post.

 


If the shift in question is less than 48 hours (two days) away and no one has volunteered to cover it, you need to start contacting people individually. The CONTACTS button in Blackboard gives phone numbers and email addresses for all Music Library student employees, as well as their work schedules, which may make it easier to identify potential subs. If you have exhausted all sources and still can't find a sub, contact Melanie or Linda AT LEAST 24 HOURS IN ADVANCE. Under no circumstances should you ask someone to work for you who is not on the current roster of Music Library student employees.

 


Linda checks the sub postings on Blackboard every day. If you make arrangements for a sub outside of Blackboard, it is your responsibility to inform her of the schedule change.

How to sub for someone else

 

Everyone should check the Blackboard sub postings at least every other day. Usually, Managers sub for Managers, and Assistants for Assistants, but depending on the shift in question, these rules can be relaxed with staff permission. If you are able to take a shift that has been posted, just reply to that person’s message.

 

Once you volunteer to sub for a shift, and the substitution is acknowledged by Linda or Melanie (either in Blackboard or through a private communication with you), YOU OWN IT. If you find that you're unable to work a sub shift that you've volunteered for, it is up to you to find someone to cover for you. If you miss a shift that you've volunteered to cover, it will be treated as though you missed one of your own regularly scheduled shifts.

 

The sub system works best when everyone volunteers for extra shifts as they are able. Don’t expect one or two people to shoulder the entire burden, especially if you often need to ask others to work for you. And PLEASE don't assume that Linda will cover an evening or weekend shift by default. Librarians have lives, too!

Consequences of missing a shift

 

You are ultimately responsible for all of your shifts, including any extra ones that you agree to cover, and except in the case of sudden illness or emergency, the burden of finding a sub when you can't work falls on you. Failure to show up on time for a scheduled daytime shift (Mon-Fri 9-5), without prior notification or extenuating circumstances, will result in a verbal warning (1st offense), a written warning (2nd offense), or termination (3rd offense). Missing a shift after 5:00 or on a weekend, without prior notification or extenuating circumstances, may result in immediate termination. Students whose employment at the Music Library has been terminated for cause are ineligible for employment at Boatwright Library.

Termination (BASIC INFORMATION)

A Music Library student employee can be involuntarily terminated for disciplinary or performance reasons, including, but not limited to:

  • missing work without prior notice or a valid excuse
  • theft
  • destruction of library property
  • unauthorized tampering with library computers, software, or files
  • poor performance
  • insubordination

Depending on the circumstances, termination can occur with or without prior warning. Any Music Library student employee whose job is terminated in this way cannot be rehired, and he or she is barred from working at Boatwright Library.

Training (BASIC INFORMATION)

All time spent on training is paid at the regular hourly wage rate for your position. Managers are paid their weekday rate regardless of when the training takes place. This policy covers training at any point in your employment, not just at the beginning.

Visitors (BASIC INFORMATION)

Student employees should avoid having people visit them during working hours. If you need to speak briefly with a visitor during your work period, please notify Melanie or Linda, who will arrange for desk coverage while you are occupied.